Beware of Impersonators: Safe Drive Solutions Clarifies Misleading Claims

It has come to my attention that there is a concerning situation involving a company in the United States that is pretending to be us, Safe Drive Solutions. Over the last few months, we’ve received numerous inquiries from customers who think they’ve ordered dash cameras from us via Facebook. Unfortunately, they’ve been misled into believing they are purchasing from our reputable brand.

Identifying the Issue

Many people have reached out to us, expressing confusion over their orders. A common scenario is a customer named Terry, who was left wondering where his order was. Despite our efforts to track down his order, we found no record of it in our system. The order number didn’t match anything we had, and it became clear that he was not alone in this predicament.

Customers have been telling us they bought their products from us on Facebook, but I want to make it explicitly clear: we do not sell on Facebook. We have never done any advertising on that platform, and we cannot find any ads that link back to us. At first, we thought it could be a simple misunderstanding, but it soon became apparent that something more misleading was at play.

Confirming Our Position

This morning, I had another inquiry from a gentleman asking about his order, which led me to investigate further. He mentioned he had purchased a $60 dash camera. Here’s the truth: we do not sell any dash cameras for that price. If you come across a deal that seems too good to be true, it probably is.

Upon further investigation, I found a video claiming to represent Safe Drive Solutions, and they were using our name. This is where it gets serious. We previously looked into trademarking our name in the United States but were informed that it was not possible due to a similar name, “Safe Drive Systems.” This has complicated our ability to protect our brand in that region.

Trademark Confusion

After looking at the United States trademark website, I can confirm that there is no trademark for “Safe Drive Solutions” or any variation of it. The claims made by the impersonators are completely unfounded. They are misleading you by asserting they have a trademark when there is none registered.

Our Commitment to Customers

We want to assure all our customers that we are not associated with these individuals or their products. If you have ordered from them, we cannot guarantee that you will receive a product, nor can we assure you of its quality. We are based in Canada and do ship to the United States, but we do not operate within the U.S. territory.

We’ve built our reputation on providing high-quality dash cameras and installation services. Our goal has always been to educate and support our customers in choosing the right dash cam for their needs. We encourage you to reach out to us directly for any inquiries regarding orders or products.

Education and Transparency

At Safe Drive Solutions, we believe in transparency and customer education. As we continue to grow, our commitment to you remains steadfast. We will keep you informed about our products, services, and any potential issues that may arise in the future.

Final Thoughts

In conclusion, if you see advertisements or promotions claiming to sell Safe Drive Solutions products on Facebook, please disregard them. They are not us, and we are not involved in any sales through that platform. Always verify the source before making a purchase, especially when it comes to something as important as a dash camera.

We appreciate your understanding and continued support. If you have any questions or concerns, please feel free to reach out to us directly through our official website or customer service channels. We’re here to help you with all your dash cam needs.

For more information about our products, visit our website at Safe Drive Solutions.